Because we know how important your privacy and personal information are to you, here is some information on how we responsibly use and protect any information you share with us.Personal information includes information such as your name, postal address, email address and contact details; please see the Customer Terms and Conditions for separate guidance on how we use your payment information.
We will only ever request, collect, store and use your personal information for specific purposes and to enhance our relationship with you. For example, when you order products through The Room Service we may disclose your personal information related to that transaction to the relevant Maker so that they can send your order to you. Other ways that we use your date may include, but are not limited to: giving you information about our services and offers, research, technical administration of our website and managing our business activities and shopping cycles.
We may use your personal information to send you promotional information about third parties which we think you might be interested in if you tell us that you wish this to happen. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
We will only ever share your personal information in accordance with the Data Protection Act 1998 and other applicable laws. Under this Act, you may request details of personal information which we hold about you; if you would like to do this, please do so using the Contact Us page. A small fee will be payable for this service.
You may choose to restrict the collection or use of your personal information at any point by notifying us that you do not want your information to be used for direct marketing purposes using the Contact Us page. Also, when completing any forms we may send you or ask you to complete, please make use of the check boxes which enable you to indicate that you do not want your information to be used for direct marketing purposes.
If you believe that any information we are holding on you is incorrect or incomplete, please notify us as soon as possible, using the Contact Us page. We will promptly correct any information found to be incorrect.
Please contact us at any time if you have a privacy concern or question using the Contact Us page.
Our Makers Privacy & Personal Information PoliciesWhen you place an order through The Room Service we must by necessity disclose your personal information related to that transaction to the relevant Maker so that they can send your order to you.
Please note that our Makers are bound by the same legislation as us and ask them to follow our privacy and personal information policy. If they request, collect, store or intend to use your personal information they must advise you of this and outline their own policy on their Maker page. They must also give you an opportunity to opt in or out of any use of use personal information. Please make sure you read these policies and confirm you are content with them before placing any orders or submitting any personal information The Room Service.
Only we can access the cookies generated when you visit our website and we will never pass any of this information on to third parties unless we have your express permission.
Please note that disabling cookies on your browser may break the functions offered by these third parties.